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People Skills

By Neil Thompson
Paperback
$46.95
By Neil Thompson
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This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-...

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Self-Help & RelationshipsPersonal GrowthSelf-Improvement