Pleasure With Products: Beyond Usability

The last five years have seen a major paradigm shift in the role of human factors in product design. Previously this was seen as pertaining almost exclusively to product usability, but new recognition is being given to "pleasure-based" human factors. This emphasizes the holistic nature of the experience of person-product interaction. While traditional human factors approaches tended to characterize the user in terms of his or her physical or cognitive processing capabilities, new human fact...