Practical Handbook: How To Deal With Idiots

We've all had to deal with difficult people – whether at work, at family gatherings or even on social media. These annoying, stubborn or disrespectful figures, who we often call "jerks", test our patience and can turn any day into a real emotional battlefield. In this fun and practical manual, you'll find powerful tools and smart strategies to not only survive, but thrive in the midst of these challenging behaviors. Through techniques based on psychology, assertive communication and real-li...