Pragmatic Healthcare Ethnography: Methods to Study and Improve Healthcare

This practical and accessible textbook provides an overview of the key principles for conducting ethnography in healthcare settings. Shedding new light on healthcare delivery and experiences, ethnographic research methods provide a useful set of tools for observing how people act in the world and help us understand why people act as they do. Increasingly recognized for their explanatory power, especially around behavior and social context, ethnographic methods are an invaluable approach for...