Professional Discretion in Welfare Services: Beyond Street-Level Bureaucracy

Professional discretion has re-emerged as an issue of central importance in social work as a reaction to the intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion by offering three accounts of the managerial role – the domination model, the street level model and the author's discursive perspective. As such this volume will be of great interest to postgraduate students and researchers as well as professionals.