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Quest for the Best

By Stanley Marcus
Paperback
$19.95
By Stanley Marcus
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Who better to know what is “the best” than the man who made Neiman Marcus synonymous with excellence for more than fifty years? The sequel to Minding the Store , Quest for the Best outlines Marcus’s philosophy of what constitutes the best in goods and services and how to receive it. Marcus describes how increased labor costs and the disappearance of family-owned businesses into the pockets of corporate giants have led to an institutionalized indifference to quality. “I have observed,” he wr...

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