Reinventing Communication: How to Design, Lead and Manage High Performing Projects

Reinventing Communication: How to Design, Lead and Manage High Performing Projects

by Mark Phillips

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Product Details

ISBN-13: 9781317068433
Publisher: Taylor & Francis
Publication date: 04/08/2016
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 182
File size: 3 MB

About the Author

Mark Phillips is an accomplished CEO and thought leader. For over 17 years he has built a project management software company and consultancy, serving clients including multinational automotives, web start-ups, global telecoms and financial services. He led product development on a cutting-edge US Army Research Lab program. Mark is known for finding and delivering innovative solutions. His ideas are in use at the Office of the Secretary of Defense to research new policy guidelines on performance management and improve program outcomes. His work has appeared in publications including C|Net, eWeek and the Small Wars Journal. He delivers keynotes, seminars and workshops worldwide. He is a board member of the College of Performance Management. Mark began his career on Wall Street where he was a Vice President. Mark holds a Masters in Applied Economics from University of Michigan and B.Sc. [Econ] from the London School of Economics.

Table of Contents

Contents: Preface; Introduction: communication as a project performance management tool. Part I Why Communication Matters: Communication determines project outcomes; Elements of communication design; Communication objects and communication design; Observable behaviors of a project environment; Using communication as a performance management tool; A checklist for using communication as a performance management tool. Part 2 Communication Manages Project Complexity: Orientation toward uncertainty; All uncertainty is wicked. Appendix; Index.


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