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RETAIL-iation: Serious and Humorous Observations on Bad Shopping Behavior
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Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, it’s time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shoppi...