Reach for exceptional influence and success!
To thrive in the dynamic global economy, you need to build organizational resilience. ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way looks at San Diego Zoo Global’s high-performance culture, and how any organization can follow its example to achieve exceptional influence and success. Using an innovative Resilience at Work™ model, this book offers inspiration and actionable guidance for how to attract the best employees through integrity and respect; enhance wellbeing and happiness for superior performance; nurture enhanced engagement with the organization’s mission; take control of time and energy; encourage courageous conversations to forge trust and loyalty; and raise talented new leaders to take the mission forward.
The result: Resilience with a ROAR of purpose and passion that will drive engagement and inspire extraordinary effort in any organization.
|Publisher:||Highpoint Executive Publishing|
|Product dimensions:||6.00(w) x 9.00(h) x 0.60(d)|
About the Author
TIM MULLIGAN served San Diego Zoo Global as the Chief Human Resources Officer,
managing a staff that fulfills employment needs for the organization's nearly 3,000
employees. His team's innovative programs received national recognition, including several
Best Places to Work awards, with Tim being named 2016 CHRO of the Year by HRO
Today. Tim is now CHRO at Vulcan Inc. in Seattle.
Table of Contents
Foreword to the New Paperback Edition xiii
PART ONE: Learning to Roar 1
PART TWO: Reclaiming Self-Control 41
PART THREE: Realigning Conditions 77
PART FOUR: Reimagining Communications 121
PART FIVE: Renewing Connections 157
PART SIX: Rebalancing Commitment 197
Most Helpful Customer Reviews
Roar gives the reader insight into how one of the world's most famous non-profits maintains quality, guest attendance, employee engagement, and adherence to their mission and vision through good times bad, which are both inevitable in a 100-year existence. Through stories of their own resilience as well as outside examples, we learn how to improve and achieve our own goals in a lasting manner. Roar provides inspiration by showing that a company whose vision is to end extinction can not only stay afloat but actually exceed expectations year after year and continue their admirable work in wildlife conservation around the world.