Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course

Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course

by Kirt Manecke

NOOK Book(eBook)

$9.99

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Product Details

BN ID: 2940015948219
Publisher: Solid Press, LLC
Publication date: 01/25/2013
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 106
Sales rank: 492,353
File size: 1 MB

About the Author

Kirt Manecke is an award-winning author, and sales, marketing, fundraising, and business development specialist with over 30 years of experience surprising and delighting customers. A proven "natural" salesman, Kirt helps companies build lasting, profitable relationships with clients through strategic marketing and expert customer service.

Kirt wrote SMILE to promote and teach the simple premise that good service is good business - that if you treat your customers well, you will be rewarded in return. A crash course - it's quick and easy to implement.

Kirt Manecke's passion for customer service and sales began years ago, when he co-founded an award-winning start-up - a specialty retail business in Michigan. Having worked at other businesses during college, Kirt wanted his own company to be different and better; to train its employees in ways that would result in more sales and profits, and it worked!

Kirt is a strong proponent of buying local to create thriving downtowns. He shares his passion for land conservation and animal welfare through volunteer work.

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