Successful Leader Series: Useful and Influential Business Behaviors - Build a Good Reputation - Choose the Right Communication Channel - Avoid Harmful Confrontations

As emails, instant messaging, and teleconferencing (via telephone, computer, or video conferencing) have become ubiquitous in the workplace, the opportunities offered by face-to-face communication have become more important than ever. Face-to-face communication, for clarity, momentum, and impact, helps managers sharpen their communication skills—both verbal and nonverbal—and achieve amazing results for themselves and their companies. Learn to: ♦ Negotiate successfully and productively with ...