Successful Process Mining Projects: A practical guide on how to do good process mining analysis

Driving blind and too fast (or not fast enough)
Most organizations have a hard time seeing where their performance lacks. They see the metrics from the past but don't have visibility into how these numbers were produced. What went well, and what did not go so well (and why)?

So they have no idea how to improve their processes.
- Do organizations measure the performance of their processes? Well, often I see only some lagging metrics being measured.
- There are almost no predictive measures being...