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Superior Customer Service
By April Kelley
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By April Kelley
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A Guide to Building Customer Relationships and Sustaining Customer Loyalty
With greater options than ever before, consumers are demanding more than just an excellent product.
“The Superior Customer Experience" is for every front line team member.
It gives a to-the-point explanation of:
Establishing relationships with your customers
Keeping them engaged and loyal to your brand
Understanding the motivations and desires of those customers
Using customer loyalty and retention as a measure of your succ...