System Trust: Researching the Architecture of Trust in Systems

Frequently enabled by digitalization, great transformations are taking place in socio-technical systems such as energy, telecommunications, and mobility. These transformations indicate widespread shifts in societal infrastructure systems, rearranging relations between governments, industries, NGOs, and consumers. In this context, the question of trust in systems – as introduced by sociologists Luhmann, Coleman and Giddens – acquires new urgency, as yet uncommented upon in trust research, or...