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Targeting Commitment: Interagency Performance in New Zealand

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New Zealand's deceptively simple but effective program to improve public services
New Zealand has long been considered at the forefront of public administration, experimenting with new ways of organizing and delivering public services. Even so, successive New Zealand governments had mixed results from using traditional public management tools to lift the performance of the public service and address persistent problems that required multi-agency action.
In 2012 the government decided to try s...