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Technology Run Amok: Crisis Management in the Digital Age
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The recent data controversy with Facebook highlights that the tech industry as a whole was utterly unprepared for the backlash it faced as a result of its business model of selling user data to third parties. Despite the predominant role that technology plays in all of our lives, the controversy also revealed that many tech companies are reactive, rather than proactive, in addressing crises.
This book examines society's failure to manage technology and its resulting negative consequences. M...