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The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And What to Do About It

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2024 Global Book Awards Finalist

From two of the world’s leading experts on branding, brand benefits, and positioning, this strategic guide reveals how focusing on brand benefits can transform organizations and help them win in the marketplace.

Today’s customers think less about products and more about brands, no matter whether those brands are organizational, nonprofit, individuals, or service oriented. Customers also care less about the features of your product—what it has—than about it...