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The Chairman's Lounge: The inside story of how Qantas sold us out

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Qantas had the loyalty of a nation. Then it cashed it in.

For decades, Qantas was Australia's most trusted brand—a company customers loved, employees were proud to serve, and governments were eager to support. Under CEO Alan Joyce, it became one of the country's most celebrated corporate success stories.

Then came the scandals.

As the pandemic reshaped the aviation industry, Qantas emerged as a company increasingly focused on protecting profits, executive bonuses, and its share price. Customer...