Book Your Summer Shop NowBook Your Summer Shop Now

The Customer Centric Sales Process: Aligning Sales to the Buyer's Journey

eBook
$5.95
Membership Card Icon

Collect stamps to save with Rewards. 10 stamps = $5. Learn More

Formats
Select a store to view item availability.

Available on compatible , the free NOOK App, and in My Digital Library

NOOK App

Download NOOK app

NOOK Devices

NOOK eReaders

  • NOOK GlowLight 4 Plus
  • NOOK GlowLight 4e
  • NOOK GlowLight 4
  • NOOK GlowLight Plus 7.8"
  • NOOK GlowLight 3
  • NOOK GlowLight Plus 6"

NOOK Tablets

  • NOOK 9" Lenovo Tablet
  • NOOK 10" HD Lenovo Tablet
  • NOOK Tablet 7" & 10.1"
  • NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
  • NOOK by Samsung [Tab 4 10.1, S2 & E]

Free NOOK Reading Apps

  • NOOK for iOS
  • NOOK for Android

BN.com website

Go to your Digital Library in My Account

Transform Sales Teams to Boost Growth

Closing deals requires deeply understanding buyer needs, values and preferences. But when sales processes stay internally focused, relevance and relationships suffer.
In The Customer Centric Sales Process, you'll discover a clear framework for aligning every sales interaction to the buyer's journey, winning loyalty and accelerating growth. Learn to:

  • Map complete customer journeys to identify opportunities to deliver value
  • Structure sales processes on buye...