The Listening Advantage: Outcomes and Applications

This outcome-based text offers principles and skill-building experiences for the critical competence of listening. It serves as an adaptable supplement for courses in communication and professional studies.

It draws from the author’s HURIER model, which identifies six interrelated components of listening—hearing, understanding, remembering, interpreting, evaluating, and responding—and considers the skills required to achieve the specific outcomes related to each. Varied classroom activities,...