The Mediator's Toolkit, Second Edition: Formulating and Asking Questions for Successful Outcomes
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The acclaimed guide to formulating and asking penetrating, paradigmshifting mediation questions to successfully resolve conflict, now completely revised and updated.
Knowing how to formulate and ask incisive questions is essential for effective mediation and conflict resolution. The Mediator's Toolkit, Second Edition, is the proven, practical guide to formulating and posing powerful questions that get to the core of an issue, challenge entrenched thinking, and shift perspectives.
This full...






















