The Names That We Keep

Some names are written down. Others are quietly erased.

In Swansea, Carys Matthias is trying to understand what happened to someone, and why the answers never quite seem to match the records. Her questions lead her towards EverEase, a direct cremation service built around reassurance, dignity and trust. But behind the comforting language sits a system that has learned how easily people can disappear inside paperwork, procedure and silence.

Laurence Morrow has spent years carrying the weight o...