The New Brass Ring: DMADD, Process Improvement for the 21st Century

The 21st century calls for a methodology that efficiently and effectively addresses organizational issues. That is why author Phillip C. Reinke created DMADD (Define/Measure/Analyze/ Develop/Deliver). This methodology is capable of taking your organization from simply surviving to thriving. "Visionary and expert, Reinke champions DMADD©. The New Brass Ring is always slightly ahead of your brain...you haven't quite internalized one revolutionary advancement before others come along. Such inn...