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The NEW ROI: Return on Individuals

The NEW ROI: Return on Individuals

by Dave Bookbinder

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Ask anyone from the CEO to the shipping clerk about the organization’s most valuable asset, and you’ll get the same answer: “The people!” However, when it comes to the valuation of that organization, especially in terms of intangible assets, items like patents and trademarks wind up seeming to be more valuable. How can that be? Simple: They’re more quantifiable.
In The NEW ROI: Return on Individuals, we delve into placing a more quantifiable value on the human capital asset – the most valuable asset in every organization. Additionally, we explore universal ways to promote even greater workforce value including creating difference makers, increasing employee success, improving happiness, reducing toxic employees, generating innovation by building trust, embracing and improving corporate culture, and much more.
Do you know who your rock star employees are and how to improve employee engagement and employee morale? Want to keep your top performers happy and productive? Do you actually know the real cost of toxic employees to your bottom line and profitability? Why do some teams succeed while others fail… even within the same organization? What is the impact of and on human capital during mergers and acquisitions? How do trust and happiness impact your employees and their ability to be more innovative? What is resiliency in business and why is it important? How high is your cost of turnover and what can you do to reduce it?
Author Dave Bookbinder, along with over 20 collaborators – all highly regarded in their respective fields – cover these topics and answer these questions in an effort to quantify the human capital value. But it goes much deeper than simply trying to place an actual number on employees. Whether you are a CEO, on a leadership team, in middle management, or are an employee who wants to see their company not just succeed but thrive, you will gain incredible insight into how the lifeblood of every organization – the human capital asset – operates and what you can do to improve and enhance the success of your employees and ultimately your organization and its bottom line.
"The way in which appraisers attempt to determine the value of a workforce-in-place can't capture the value of what people do for an organization." ~ Chris Mercer, Valuation Expert & CEO of Mercer Capital
“Diamonds, like human capital, attain maximum value when flaws are minimized and facets are cut to optimally reflect light, working in concert with all other facets.” ~ Jeff Higgins, Founder & CEO of Human Capital Management Institute
Nothing gets done in any organization without people – your human capital – and improving the productivity of every employee at every level is the key to boosting profitability, and as you’ll learn, at the same time boosting employee morale. Higher morale generates even greater productivity which, in turn, improves your bottom line. It’s an upward spiral that you’ll want to harness.
If you agree that the people are the foundation of your organization’s success – or failure – this is a book you must read!

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Product Details

ISBN-13: 9780999237120
Publisher: Dave Bookbinder
Publication date: 09/20/2017
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 218
File size: 2 MB

About the Author

Dave Bookbinder is a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative consultant, Dave has served thousands of client companies of all sizes and industries. Working closely with business owners, CFOs, Controllers, and CEOs, Dave strives to build relationships that add value for the long term. Dave has conducted valuations of the securities and intangible assets of public and private companies for various purposes including acquisition, divestiture, financial reporting, stock-based compensation, fairness and solvency opinions, reorganizations, recapitalizations, estate planning, S-Corp. conversion, exit strategy, succession planning, and regulatory compliance. Among the many types of intellectual property and intangible assets that Dave has valued are human capital assets. During his career, Dave has also provided financial advisory services to client companies for strategic planning purposes including buy-side and sell-side M&A, private placements of senior debt, securitization of lease and loan receivables, and pre-acquisition purchase price allocation analysis. Dave holds a bachelor's degree in Economics from Temple University and a master's degree in Finance from Drexel University. Dave is an Accredited Senior Appraiser (ASA) in Business Valuation with the American Society of Appraisers and also holds the designation of CEIV, Certified in Entity and Intangible Valuations. Dave writes about business and leadership at and he is a former contributor to the Business section of The HuffPost. Dave's teams have been recognized by a variety of independent organizations for excellence in Valuation Consulting. Dave was also personally recognized by SmartCEO Magazine with an award for Executive Management, and he is also a two-time recipient of the Morris Groner Award for Entrepreneurship. Dave is most proud of the multiple awards he's received for fostering the Best Corporate Culture. "As someone who's regularly involved in the valuation of intangible assets, I'm often asked which intangible asset is the most valuable to a company. I've always believed that it's the people." To contact Dave or learn more, please visit or visit his LinkedIn profile at - Email him at You can follow Dave on Twitter at @dbookbinder and use the hashtag #NEWROI If you would like to join the NEW ROI communities, you can do so on LinkedIn and on Facebook "The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. You'd better get the human capital part right." - Dave Bookbinder

Table of Contents

The NEW ROI: Return on Individuals
The Value of the Workforce
The Difference Makers
Want to Be Successful? Here’s the One Thing You’ll Need
How Great Leaders Keep Top Performers Happy and Productive
In Search of the Purple Squirrel
How to Value the Rock Stars
Happiness or Success: Which Comes First? 
The Real Cost of Toxic Employees
The Impact of Attitude and Perspective
The Secret to Innovation: Trust
How to Destroy Trust
Do You Believe in Miracles? Why Some Teams Succeed While Others Fail
What Flavor Is Your Kool-Aid? 
A Case of Corporate Cultures
To B, or Not to B? 
Build Resilience to Build the Bottom Line
The New ROI of M&A
Being Resilient in M&A
The Return on Investment
Putting It All Together
Putting a Number on It
Bonus Chapters
Business Lessons from Beyond the Shark Tank
Five Simple Lessons from 40 Years at the Same Job
About the Author

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