The Quality Playbook (book only)

The Quality Playbook (book only)

by John Byrnes MD

NOOK Book(eBook)


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The Quality Playbook and the companion Workbook (which you can purchase separately on the publisher's website are about creating great clinical outcomes and safer care for patients, families, and communities; creating healthcare organizations that rank at the top of the nation's rating lists; and doing what most organizations have been unable to do: deliver top quality at an affordable cost--true healthcare value. If one is embarking on a new quality program or wanting to improve one's quality program, this Playbook will help in both situations.

The Playbook has been divided into five parts that will guide the reader through the construction of a solid, effective, quality and safety program.
In part one, "Winning the Playoffs," one will discover what's possible when putting an effective program in place. The Playbook will review what it takes to become a 100 Top Hospital, how outcomes are now connected to an organization's financial survival, and how quality can provide a competitive advantage and grow market share.
Part two, "Your Game Plan," covers what to put in a quality plan, how to focus one's efforts, and how to use techniques from finance colleagues to drive change and accountability.
In part three, "Your Winning Team," the Playbook covers the nitty-gritty of the people side of the equation. Topics include everything from assembling a "kitchen cabinet" to building an effective physician infrastructure.
Next, in part four, the Playbook moves into "Your Tools, Tactics, and Plays." It contains the most important tools and strategies to use in a quality and safety program, proven methods honed by the author in his twenty-plus years in quality.
In part five, the Playbook wraps up with "The Front Office and Owners (The Board)." The Playbook reviews how to mobilize the board and the C-suite--two groups that can add a lot of momentum to a program. Support and active participation by these groups is a key element of success in almost every high-performing program.

The Quality Playbook and its companion Workbook are designed to be as user-friendly as possible and cover a lot of critical subjects; every chapter is loaded with practical advice.

The Quality Playbook will help you improve or build a quality program. One that dramatically improves care for patients!

NOTE: Workbook is not available in e-book format. You can visit the publisher's website to purchase workbook separately.

Product Details

BN ID: 2940157965020
Publisher: Second River Healthcare
Publication date: 11/01/2015
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 333
File size: 6 MB

About the Author

John Byrnes is widely recognized for his expertise in quality and patient safety.

John has over twenty years of experience leading, designing, and implementing quality and safety programs throughout the United States and Europe. During his recent tenure as chief quality officer at Spectrum Health, the organization received over one hundred quality awards, was ranked three times as one of the nation’s 15 Top Health Systems, and received multiple 100 Top Hospital designations.

John currently serves on the national faculty for the American Association for Physician Leaders (formerly ACPE) and their board’s Faculty Advisory Council. He is also on the National Board of Directors for the Healthcare Financial Management Association (HFMA) and has served on board quality committees for large hospital systems, multi-specialty medical groups, integrated healthcare systems, and health plans.

He has authored more than thirty articles in major journals and contributed to eight books. He writes and teaches extensively on quality, safety, and a variety of contemporary healthcare topics including the board’s role in quality, population health management, bundled payment, clinical integration, physician engagement, high reliability design, and patient safety.

John has served as a guest lecturer at the Haas School of Business and the School of Public Health of UC Berkeley, the University of Michigan Ross School of Business, the University of Michigan School of Public Health, the University of Texas Health Science Center at Houston, Baylor College of Medicine, MIT Sloan School of Management, and Emory University School of Medicine among others. He also serves as Clinical Associate Professor at Michigan State University, College of Human Medicine.

He received his medical degree from the University of Missouri-Kansas City. He completed an internship in internal medicine and residency in anesthesiology at the University of Texas Health Sciences Center in Houston, The Texas Heart Institute, MD Anderson Cancer Center, Texas Children’s Hospital, and Memorial Hermann Health System.

John lives near Grand Rapids, Michigan. He and his wife Lori have two daughters and enjoy raising alpacas on their Michigan farm.

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