The Rise of AI User Applications: Chatbots Integration Foundations and Trends

This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties.

Addressing these gaps, this state-of-the-art book offers a distinctive c...