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The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary

By Theo Gilbert-Jamison
eBook
$9.99
By Theo Gilbert-Jamison
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In reading this book, you will find that The Six Principles of Service Excellence IS:

• A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence.

• More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by s...

Categories

BusinessMarketing & SalesCustomer Service