The Skilled Negotiator: Mastering the Language of Engagement

Whatever your job or profession, sooner or later you will need to negotiate -- lobby for a pay raise, restructure a team, agree on a distributor, cope with conflict, further your interests, or seek common ground. In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation...