The Softer Side of Leadership: Essential Soft Skills That Transform Leaders and the People They Lead

Many who lead or who aspire to lead rightly champion the importance of hard skills. These are skills that are informed by quantitative measurement and analytical thinking, among others. Knowing the numbers, embracing leadership tasks, and implementing the right strategies are important but no longer enough to be an effective leader. Indeed, the best of the leadership literature consistently emphasizes the importance of soft skills as this quote illustrates: "The capabilities required of top...