The Truth about Scandal: The Everyday Guide to Navigating Business Crises

It's more important than ever to have sharp business communication skills. In today's workplace, where bad behavior and even worse communication ethics run rampant, you need conversational secret weapons to help you get ahead, strengthen your reputation, and manage any crisis thrown your way.

The Truth About Scandal uses real-life stories, exact scripts, and highly successful power phrases to guide any professional—from the C-Suite to entry-level—through tense work conversations with employ...