The Unaccountability Machine: Why Big Systems Make Terrible Decisions-and How the World Lost Its Mind

Longlisted for the 2024 Financial Times Book of the Year. How life and the economy became a black box—a collection of systems no one understands, producing outcomes no one likes.

Passengers get bumped from flights. Phone menus disconnect. Automated financial trades produce market collapse. Of all the challenges in modern life, some of the most vexing come from our relationships with automation: a large system does us wrong, and there’s nothing we can do about it.

The problem, economist Da...