The World Hates a Salesman: Yet Everything Is a Sell

Growth in the service industry is driven by performance. The dynamics that make up that process are what make some companies more successful than others. In many ways companies that demonstrate rapid and profitable growth are no different than a successful sports team. Rusty Markland is a coach in business and on the field. In business as in sports we are all judged on personal performance. Getting the most out of each employee is the job of the corporation (coach). This is not a "Rah, Rah"...