Throw Your Stuff Off the Plane: Achieving Accountability in Business and Life

A guide to making the leap from imposed accountability to personal commitment for both individuals and organizations.

Accountability — we all want the people around us to be responsible, reveal genuine commitment, keep their word, and stay away from blaming others. But organizational systems that aim to institutionalize accountability don’t quite go all the way. People are people. They have their own wants and needs, their own psychological tangles, and they often don’t particularly want to...