Tornado of Life: A Doctor's Journey through Constraints and Creativity in the ER

“BRIEF, TOUCHING” STORIES FROM THE ER: An emergency room doctor shows how empathy, creativity, and imagination are the cornerstones of clinical care (New York Times Book Review).

To be an emergency room doctor is to be a professional listener to stories. Each patient presents a story; finding the heart of that story is the doctor’s most critical task. More technology, more tests, and more data won’t work if doctors get the story wrong. When caring for others can feel like venturing into unch...