Total Quality Management for Home Care: .

The first quality management handbook developed specifically for the h ome health care industry, this book provides a comprehensive program w ith step-by-step guidelines, ready-to-use models, charts, sample forms, questionnaires, surveys, letters, and reports everything needed to d esign, implement, and maintain an effective program. It includes vital information regarding OSHA and Joint Commission requirements and inte rnational standards, as well as auditing and statistical data collecti ...