Waiting for Robots: The Hired Hands of Automation

An essential investigation that pulls back the curtain on automation, like AI, to show human workers’ hidden labor.

Artificial Intelligence fuels both enthusiasm and panic. Technologists are inclined to give their creations leeway, pretend they’re animated beings, and consider them efficient. As users, we may complain when these technologies don’t obey, or worry about their influence on our choices and our livelihoods. And yet, we also yearn for their convenience, see ourselves reflected i...