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War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age

War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age

by Mark Schwartz

NOOK Book(eBook)

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Product Details

ISBN-13: 9781942788720
Publisher: IT Revolution Press
Publication date: 05/14/2019
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 240
File size: 5 MB

About the Author

Mark Schwartz is an iconoclastic CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large, public, private, and nonprofit.

As an Enterprise Strategist for Amazon Web Services, he uses his extensive CIO wisdom to advise the world’s largest companies on the obvious: time to move to the cloud, guys. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. Mark speaks frequently on innovation, change leadership, bureaucratic implications of DevOps, and using Agile practices in low-trust environments. With a BS in computer science from Yale, a master’s in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or just confused and much poorer.

Mark is the author of The Art of Business Value, A Seat at the Table, and War and Peace and IT and the winner of a Computerworld Premier 100 award, an Amazon Elite 100 award, a Federal Computer Week Fed 100 award, and a CIO Magazine CIO 100 award. He lives in Boston, Massachusetts.

Table of Contents

Contents

Part One: Principles

Introduction


The Traditional Model


Complexity and Uncertainty


Agility and Leanness


Interlude: The Graphs


The Business Value of IT

Part Two: Particulars

The Off-Balance Sheet Asset

Governance and Investment Management

Risk and Opportunity

Interlude: Innovation

Bureaucracy and Culture

Interlude: The People of IT

Interlude: Humility and Hubris

Costs, Budget, and Accounting

Part Three: Prescriptions

First Steps

Action Plan


Afterword