What if I Say the Wrong Thing?: 25 Habits for Culturally Effective People

The book is a perfect handbook for anyone who is looking to develop the habits of culturally effective people. In this handy reference, you'll find answers to questions about all types of diversity issues and tips about how to practice culturally effective habits. And with the variety of suggested follow-ups and actions contained within it, you will better know how to handle your own situations. Many of these situations occur without us being "properly prepared" for them; reading these habi...