Working for Respect: Community and Conflict at Walmart

Working for Respect: Community and Conflict at Walmart

by Adam Reich, Peter Bearman

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Overview

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce—young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work—Walmartism—in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers’ ability to control their working conditions and their lives.

In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.

Product Details

ISBN-13: 9780231547826
Publisher: Columbia University Press
Publication date: 07/24/2018
Series: The Middle Range Series
Sold by: Barnes & Noble
Format: NOOK Book
Sales rank: 720,811
File size: 4 MB

About the Author

Adam Reich is an associate professor of sociology at Columbia University. He is the author of Hidden Truth: The Young Men Navigating Lives in and out of Juvenile Prison (2010); With God on Our Side: The Struggle for Workers’ Rights in a Catholic Hospital (2012); and Selling Our Souls: The Commodification of Hospital Care in the United States (2014).

Peter Bearman is the Cole Professor of the Social Sciences and director of the Interdisciplinary Center for Innovative Theories and Empirics at Columbia University. He is the author of Relations Into Rhetorics (1993) and Doormen (2005) and coeditor of the Oxford Handbook of Analytical Sociology (2009), as well as coeditor of the Middle Range series at Columbia University Press.

Table of Contents

List of Figures
Acknowledgments
Introduction: The Real, Real Walmart
1. Pathways
2. The Shop Floor
3. The Structure of Domination and Control
4. Making Contact
5. Social Ties and Social Change
6. OUR Walmart on the Line
7. Our Walmart
Appendix: The Neural Signatures of Group Life
Notes
Bibliography
Index

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