WorkLab: Five Years That Shook the Business World and Sparked an AI-First Future

WorkLab is an essential guide to five of the most disruptive years in the history of work, revealing how a global crisis, a remote and hybrid revolution, and the rise of AI reshaped business—and what it takes to lead through what’s next.



WorkLab is the inside story of how work was reinvented—first by necessity, then by design. As the world’s routines were upended in 2020, Microsoft’s customers, researchers, and product-makers found themselves at the center of a global experiment in how we w...