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Yellow: How to create a culture of service and stand up for the customers

By David Gómez, Paul Jaramillo Birmaher (Translator), Sandra Beckwith (Revised by)
eBook
$8.99
By David Gómez, Paul Jaramillo Birmaher (Translator), Sandra Beckwith (Revised by)
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YELLOW How to create a culture of service and stand up for the customers. A business parable inspired by real-life events. STOP COMPLAINING AND MAKE THINGS HAPPEN Companies make great efforts to win a client, only to lose it later because of a poor service attitude. Different areas work internally like silos, disconnected from reality and the needs of the people they claim to serve. But, what if after an exhausting day, you take a taxi and what happens inside the vehicle transforms the way ...

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BusinessMarketing & SalesCustomer Service