Overcoming Conflict: How to Deal with Difficult People and Situations

Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you.

Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn...

• ten common myths about conflict
• how to properly discuss differences and issue...