Robert D. Miller, Executive Director, The Shingo Prize for Operational Excellence
Praise for the First Edition
David Mann has provided an excellent review of one of the most common implementation issues in a lean transformation the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system.
George Koenigsaecker, President, Lean Investments, LLC
The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. Many books address lean tools and initial conversion, but if you want the system to stick, read David's book.
Robert (Doc) Hall, Editor-In-Chief, Target, Association for Manufacturing Excellence
Mann's book is an excellent start toward Lean Leadership as 'process-dependent' rather than 'person-dependent' in style. The idea of leader standard work is simple and valuable.
Ross E. Robson, Executive Director, Shingo Prize for Excellence in Manufacturing
At last! A book that bridges the huge gap between the lofty visionary outcomes of Lean Leadership books - and the practical thinking and tools needed to put competitive outcomes in place. This practitioner approach spells out real work needed. All of us should use Mann's first five chapters to crystallize a 'Lean Management System' with the following five chapters to inspire us to roll up our sleeves.
David Hogg, P. Eng., President High Performance Solutions, Inc.