Forces of Change: New Strategies for the Evolving Health Care Marketplace

Overview

This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book’s emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand.

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Forces of Change: New Strategies for the Evolving Health Care Marketplace

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Overview

This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book’s emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand.

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Product Details

  • ISBN-13: 9781118099131
  • Publisher: Wiley
  • Publication date: 7/31/2012
  • Series: Jossey-Bass Public Health Series , #62
  • Edition number: 1
  • Pages: 288
  • Product dimensions: 9.00 (w) x 6.10 (h) x 1.00 (d)

Table of Contents

Editor's Preface

David A. Shore, Harvard School of Public Health

Acknowledgments

The Editor

The Contributors

PART I: Can We Get Better?

1. Framing the Forces of Change (David A. Shore)

2. The Market Dynamics of Health Care (Eric D. Kupferberg, Northeastern University, Harvard School of Public Health)

3. Transformational Leadership: The Key to Success (Michael J. Dowling, North Shore–LIJ Health System, Harvard School of Public Health)

PART II: The Elements of Change

4. Employee Engagement and the Transformation of the Health Care Industry (Max Caldwell and Towers Watson)

5. Patient Safety in the Era of Health Care Reform (Lucian Leape, Harvard School of Public Health)

6. Health Care Reform and Technological Innovation

David Shoultz, Philips Healthcare

7. Health Care IT: A Critical Enabler for Health Care Transformation (John P. Glaser, Siemens Healthcare)

8. Health Care IT: A Reality Check (Ashish K. Jha, Harvard School of Public Health)

9. A Systematic Solution: Integrated Health Care Management (Jeff Margolis, The TriZetto Group)

PART III: Reshaping the Organization

10. Stakeholder Interactions: Can We Transform Bad Behavior? (Eric D. Kupferberg)

11. The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders (David A. Shore)

12. A Winning Brand: Leveraging the Power of Intangible Assets (David A. Shore)

13. Implementing Health Care Change through Projects (David A. Shore)

Endnotes

Index

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