Improving Business Performance With Lean

Overview


This textbook is a concise introduction to the essential concepts and tools used in the "Lean" method of improving business processes; it constitutes a sufficient "toolkit" to enable a reader to successfully improve business processes in their workplace. While Lean was first applied in manufacturing, arguably evolving out of the Toyota Production System, it is now applied widely to service and administrative processes as well. Lean, in comparison with other business improvement processes such as Six Sigma, ...
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Improving Business Performance With Lean

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Overview


This textbook is a concise introduction to the essential concepts and tools used in the "Lean" method of improving business processes; it constitutes a sufficient "toolkit" to enable a reader to successfully improve business processes in their workplace. While Lean was first applied in manufacturing, arguably evolving out of the Toyota Production System, it is now applied widely to service and administrative processes as well. Lean, in comparison with other business improvement processes such as Six Sigma, relies on intuitive concepts rather than complex mathematics. Thus, a short, non-technical, understandable, and engaging text can successfully convey the essential principles of Lean and empower the reader. Besides describing the concepts of Lean, plentiful examples and brief case studies illustrate the application of Lean in different contexts including manufacturing, healthcare, food service, administrative processes, distribution, and retail. Besides giving a clear idea of how to apply Lean in various contexts, the examples illustrate which Lean tools are most appropriate in the various contexts. This book focuses on "how" to do Lean in terms of what the Lean tools are and how to apply them. What this book is not is an in-depth coverage of other organizational issues associated with the successful implementation of Lean. Because these issues are important, very brief coverage is included in the Section/Chapter entitled "Other Considerations in Lean." Each subsection in this chapter would be extremely brief and would outline the relevant issues, but in no way would thoroughly discuss these topics. References would be included here for those readers who wish to pursue future study in this area.
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Product Details

  • ISBN-13: 9781606492642
  • Publisher: Business Expert Press
  • Publication date: 12/9/2011
  • Edition description: Reprint
  • Pages: 228
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.50 (d)

Meet the Author

James R. Bradley is the Hays T. Watkins Professor in the Mason School
of Business at the College of William and Mary in Williamsburg, Virginia,
where he teaches Lean Six Sigma process improvement, manufacturing,
operations management, supply chain management, and information
technology at the graduate and undergraduate levels. He was previously on
the faculty at the S. C. Johnson Graduate School of Management at Cornell
University. He has published academic research on many different subjects
regarding Lean, and prior to teaching, he worked for 15 years in manufacturing
with General Motors. His consulting clients have included 3M,
Digital Equipment Corporation, the Virginia Port Authority, and the Commonwealth
of Virginia Employment Commission.
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