That's Not What I Meant (Abridged)

You know the feeling: You thought you said exactly what you wanted to, but somehow a different message comes across. You end up feeling misunderstood...and the relationship that you're building -- at home, on the job, on a date, or in an interview -- slips a little further out of your control.
Talk is the key to any relationship and conversational style is the key to any conversation. In That's Not What I Meant!, Dr. Tannen helps you recognize your own conversational style and understand t...