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The Power of a Positive No: How to Say No and Still Get to Yes

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A practical three-step method for saying no in any situation—without losing the deal or the relationship, from the author of Possible and Getting Past No

“In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.”—Jim Collins, author of Good to Great

In The Power of a Positive No, William Ury of Harvard Law School’s Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins wit...