The Five Percent: Finding Solutions to Seemingly Impossible Conflicts

One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetuating conflicts it is nearly impossible to escape. The 5 percent rule us.

So what can we do when we find ourselves ensnared? According to Dr. Peter T. Coleman, the solution is in seeing our conflict anew. Applying les...