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A Leadership Journey in Health Care: Virginia Mason's Story

By Charles Kenney
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$49.99
By Charles Kenney
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Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country.A Leadersh

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