About Harsh Dogs and Grumpy Hedgehogs: The correct way to deal with people at work and in everyday life

Every person is unique! That is unquestionable. Nevertheless, you will find recurring character traits in your colleagues or neighbours that you have to deal with in your job and in everyday life. Just think of the tough dog from the executive floor, the clever fox from the controlling department or the grumpy hedgehog from the facility management. In this second, expanded edition, communications and negotiation expert Nello Gaspardo sketches nine different types by using animal metaphors. ...